Process Documentation
CMMS Compliance Audit Prep
A repeatable audit-prep workflow that reduced preparation time by two to three days.
View project →Selected Work
Some of the problems I've solved with documentation.
I've written documentation for healthcare technology, SaaS support, compliance, and internal teams. The problems are different, but my approach is pretty consistent: figure out what someone needs to do, then make it easier to do it.
Procedural Documentation
Medical Equipment Onboarding
A checklist for capturing complete, consistent equipment information during onboarding and CMMS entry.
View project →User Education
Writing Better Work Orders
Task-focused guidance that helps hospital staff give technicians the information they need to troubleshoot equipment problems.
View project →Technical Editing
HIPAA SOP Rewrite
A rewrite that turns dense compliance language into task-focused guidance for clinical engineering staff.
View project →Content Design
Documentation Style Guide
Shared standards for writing, structuring, formatting, and maintaining internal documentation.
View project →Documentation Strategy
Keeping Documentation Alive
A lightweight approach to building and maintaining useful internal documentation without a large documentation team.
View project →